The Productivity Problem: Why Better Health Access Drives Better Work

Productivity is the engine that powers thriving organizations, but HR and benefits leaders across industries are facing a quiet but costly crisis: a steady decline in employee productivity. Whether it’s due to unresolved health issues, mounting workplace stress, or growing disengagement, the impact is real.

While declining productivity is often seen as a performance problem, it’s frequently a care problem in disguise. The good news? When organizations address the root causes with proactive health and engagement strategies, they unlock the full potential of their workforce.

When Health Issues Disrupt Performance

Physical and mental health are foundational to workplace performance. Chronic illnesses, untreated conditions, and musculoskeletal pain are just a few examples of health challenges that quietly chip away at productivity.

Employees dealing with these issues often experience:

  • Absenteeism: Missed workdays due to health appointments or flare-ups
  • Presenteeism: Physically present but mentally and emotionally unwell, leading to low output
  • Burnout: Exhaustion caused by unmanaged health stress, resulting in turnover or disengagement

Even when benefits exist to help manage these conditions, access delays, poor navigation, or lack of awareness can prevent employees from getting the care they need—often when they need it most.

The Business Impact of Declining Productivity

The ripple effects of poor productivity are significant:

  • Higher healthcare spend due to unmanaged or delayed care
  • Increased turnover costs from burned-out or disengaged employees
  • Stalled innovation and growth due to lost focus and motivation
  • Lower morale that affects collaboration, performance, and culture

The takeaway? Declining productivity is a business issue hiding in plain sight.

Reframing the Problem: From Healthcare to Workforce Health

At Summus, we help employers see the full picture. We put doctors at the center of clinical navigation, giving employees and their families fast, virtual access to world-class physicians across 120+ specialties. Our model helps:

  • Prevent delayed care and unnecessary procedures
  • Support early intervention for chronic and complex conditions
  • Reduce stress by providing expert guidance, faster

Whether an employee is managing back pain, navigating a new diagnosis, or caring for a loved one, our platform simplifies care so they can return to work focused, supported, and well.

Data-Driven Strategies for HR Leaders

We partner with HR and benefits teams to identify trends, track engagement, and design targeted programs that address the true drivers of productivity loss. Our solutions focus on:

  • Proactive health engagement
  • Mental health support and stress management
  • Insightful analytics to measure ROI and impact

A Stronger Workforce Starts With Smarter Care

The link between care and productivity is clear. When employees have access to timely, personalized healthcare, they show up more focused, energized, and ready to contribute.

It’s time to think beyond traditional healthcare benefits and build a workforce health strategy that prioritizes performance, well-being, and retention.

 

Take the first step. Explore how Summus can help your organization turn productivity challenges into opportunities for growth.

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